Accessories

Technical Support Engineer (Fire Fighting System)

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Experience : 2 - 5 Years
Monthly Salary : AED 3,000 - 4,000 (₹67,501 - ₹90,001)
Job Location : Dubai - United Arab Emirates (UAE)
Education : Any Graduation
Nationality : Any Nationality
Gender : Any
Benefits : Paid Leaves, Visa, Medical Insurance
Vacancy : 1 Vacancy
Employment Type : Full Time

Job Description
Job Description
  • Reviewing Engineering Request for Estimation, Shop drawing & submittal, to verify and reconfirm if the details provided by customer is sufficient to carry out their request and ensure timely submission of ERF (Time frame within a day) and to coordinate with CRM Team for discrepancy in project details.
  • Technical support for sales & marketing.
  • Responsible for all technical meeting with Contractor, Consultant, Client.
  • Responsible for Providing system presentations (SPK, FF, FM200, FOAM, IG, DELUGE) for Contractor, Consultant, Client.
  • Assisting consultant & contractor during factory visits.
  • Pre Estimation Site inspections/Site visit/site survey.
  • Respond to customers’ enquiries in a timely manner with precise solution.
  • Submitting Histograms/reports on weekly basis about the Sales enquiries/output from engineering etc. to the Marketing Head.
  • Follow up sales and marketing with their pending enquiries, where there is major issues.
  • Estimation (only for supply jobs), if urgently required.
  • Immediate support for marketing job engineering requirements in early stage.
  • Verifying details for the copy quotations.
  • Providing system presentations (SPK, FF, FM200, FOAM, IG, DELUGE, FA, EM, VE) for the NAFFCO new joined sales/marketing engineers.
  • Perform additional tasks as assigned from time to time assigned by Marketing Head

Desired Candidate Profile
  • A degree preferable in Mechanical engineering.
  • Minimum of 3-5 years of experience in technical support for fire fighting systems.
  • Experience working in the fire protection industry.
  • Strong knowledge of fire fighting system components and their functions.
  • Effective communication and interpersonal skills.
  • Ability to work independently and in a team environment.
  • Attention to detail and strong organizational skills.

Categories: carpentry, hydraulic